Effective Date: September 1st, 2023

This Privacy Policy outlines how TotalAdda ("we," "our," or "us") collects, uses, discloses, and safeguards the personal information of users ("users," "you," or "your") on our multi-vendor ecommerce website, located at www.totaladda.com ("Website"). We are committed to maintaining the privacy and security of your personal information. By accessing and using our Website, you agree to the terms described in this Privacy Policy.

1. Information We Collect:

We gather various types of information, including:

1.1 Personal Information:

• Contact Details: Name, email address, phone number, and shipping address.
• Account Information: Username, password, and other credentials used for account access.
• Payment Information: Credit card details, billing address, payment history.

1.2 Vendor Information:

• Vendor Profile: Name, contact information, business specifics, and product listings.
• Financial Information: Bank account details for payment processing.

1.3 Usage Information:

• Log Data: IP address, browser type, operating system, referring URLs, pages visited, and access times.
• Device Information: Device type, unique device identifiers, and mobile network information.

1.4 Cookies and Tracking Technologies:

We employ cookies and similar tracking technologies to enhance your browsing experience, personalize content, and gather usage information.

2. How We Use Your Information:

We utilize your information for various purposes, including:

• Processing Orders: Fulfilling your purchases and providing order updates.
• User Accounts: Managing and securing your user account on our Website.
• Communication: Sending transactional emails, updates, and promotional content.
• Vendor Management: Facilitating communication between buyers and vendors.
• Analytics: Improving our services and enhancing user experience.

3. Information Sharing:

We may share your information with:

• Vendors: Sharing order and shipping details with vendors for order fulfillment.
• Service Providers: Third-party partners assisting in payment processing, analytics, and marketing.
• Legal Compliance: Complying with legal obligations and protecting our rights.

4. Your Choices:

You can:

• Update Account: Modify your account details through your profile settings.
• Cookies: Adjust browser settings to control or block cookies.

5. Security:

We implement security measures to safeguard your data, but remember that no online method is 100% secure.

6. Changes to Privacy Policy:

We may update this policy, and any changes will be posted on our Website.

7. Contact Us:

For questions about this Privacy Policy, contact us at support@totaladda.com.

By using our Website, you agree to the terms outlined in this Privacy Policy.

Last updated: September 1st, 2023.